Welcome to IOLANI.com! We recently transitioned from KonaStreet.com and apologize for any inconveniences this causes.
If you have any problems using our new store, please call (808) 593-4520. Otherwise, enjoy your shopping experience!
SHIPPING & HANDLING POLICIES!
MOST ORDERS ARE SHIPPED THE NEXT BUSINESS DAY!

We know that your order is important, and strive to make your shopping experience as enjoyable as possible. Therefore, it is our goal to have each order shipped as soon as possible! If you have any special shipping requirements or need special attention paid to your order, please do not hesitate to contact us!


WORLDWIDE FLAT RATE SHIPPING OPTION
In most cases, shipping via the USPS flat-rate options may be the cheapest way to get your item! Unfortunately, our system is not able to process flat rate shipping the way we'd like it to, so we created an option for a custom flat rate shipping quote. During checkout, choose the "Worldwide Flat Rate (We Will Contact You)" option, checkout as normal (without a shipping charge), and one of our customer service representatives will contact you with a custom USPS flat rate quote. You can then choose to be charged the flat-rate option, or upgrade to another shipping method.

Most items can be shipped to the US for under $6 (see below for other examples), making this is a very affordable option for international shipping too! We apologize for any inconveniences this causes, as well as the delay in getting you a custom quote. We hope you take advantage of this offer, and if you have any questions or concerns, please feel free to contact us!

Flat-Rate Examples (Subject to Change):
Jupiter, FL = USPS 3-Day Flat Rate ($5.60) vs. FedEx Home ($12.76)
Osaka, Japan = USPS International Flat Rate ($24.75) vs. FedEx International Economy ($79.39)


FREE SHIPPING

In order to be competitive in a global marketplace, we try to offer as many items with free shipping as possible. All free shipping items will be shipped via USPS. Please make sure your specific item is marked as a free shipping item, or normal shipping rates will be applied. Free shipping only applicable within the United States.


SHIPPING FROM HAWAI'I

All the items on this website are packed and shipped from Honolulu, Hawai'i, at our factory on Kona Street. Being an island destination, there are uncontrollable shipping situations that do arise. If you have any questions or concerns regarding the shipping of your items, please contact us prior to placing your order.
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